Frequently asked questions

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General

What is WAM?

WAM (World Artistic Management) is a platform that connects classical and popular music artists — singers, instrumentalists, conductors, ensembles and more — with the theatres, auditoriums, producers, festivals and organisers who hire them. It brings together professional profiles, chat and contracts with electronic signature.

How much does it cost?

WAM has no subscription: creating your account, completing your profile, searching and chatting cost nothing. Fees only apply when a contract is signed and are paid by the artist: a 5% platform fee, deducted from what they are paid, and, if they ask for an advance, 6% of the net amount advanced. The contractor transfers the fees with no surcharge. More in Pricing.

Where can I use WAM?

You can already use WAM in your browser at app.wammusic.com. The iOS and Android apps will be available soon on the App Store and Google Play.

Which languages are available?

The app is available in Spanish and English.

Is it only for classical and lyric music?

WAM is designed especially for classical and lyric music, but it also supports popular music profiles.

Account and verification

How do I sign up?

With your email and a password (at least 8 characters), or with your Google account (and Apple account in the iOS and Android apps, once available). You choose whether to sign up as an artist or a contractor and confirm your email with a code.

Why do I have to verify my identity?

So that everyone knows who they are dealing with. Verification is required to use chat and create contracts. See Trust and safety.

Which documents do I need?

Artists submit their legal name, ID number and a photo of their ID card or passport, plus a selfie. Contractors submit organisation details, tax identification, a legal document, and their authorised representative’s ID and selfie.

Who reviews verification?

A person on the WAM team reviews every request. We notify you of the result in the app and by email. If it is rejected, you can see the reason and submit again.

How do I edit my profile?

Go to Settings → Edit profile, update your information and save.

Chat

What can I send in chat?

Text messages and images, videos (mp4, webm, mov) or PDFs up to 10 MB. Both people must be verified to chat.

Contracts and signature

How is a contract created?

The contractor opens the artist’s profile, taps Hire and chooses to generate the contract from the WAM template or upload their own contract. They review the draft and send it to the artist.

Can we negotiate?

Yes. The artist can accept, reject or request changes, and the contractor can publish a new version. Every version is kept on record.

How does signing work?

Signing is enabled once both parties approve the same final version. The contractor signs first and then the artist, with a handwritten on-screen signature. Both can then download the signed contract as a PDF.

How valid is the signature?

WAM uses a simple electronic signature. See the details in Contracts and Electronic Signature.

Is WAM a party to the contract?

No. The contract is entered into directly between artist and contractor. WAM provides the tools to prepare, negotiate and sign it.

Payments, privacy and account

Are payments made through WAM?

Yes. Once the contract is signed, the contractor transfers the agreed fees to WAM, with no surcharge, within the deadline set in the contract. The payment instructions arrive by email after both signatures. Cards are not accepted.

How does the artist get paid?

When accepting the contract, the artist chooses: to be paid their fees minus the 5% platform fee when WAM receives the contractor’s transfer, or to ask for an advance of 100% or part of the fees, which also carries 6% of the net amount advanced. For example, with fees of 1,000 they receive 950 when the transfer arrives, or 893 with a full advance. WAM pays by transfer to the bank account the artist registers in the app. See Pricing.

Who can see my data?

Your public profile shows your professional information. Your identity documents and legal details are not shown on the profile; the legal details needed for the contract (such as legal name, ID and address) are seen only by the other party of a contract generated from the WAM template. The artist’s phone number and their manager’s contact details are not shown on the public profile. More in the Privacy Policy.

Does this site use tracking cookies?

No. This site uses no analytics or advertising cookies. See the Cookie Policy.

Can I block or report someone?

Yes. On the person’s profile or in the conversation, open the options menu and choose Block user or Report user. When you block someone, you stop seeing each other in search and neither can message or hire the other; undo it in Settings → Blocked users. Reports are reviewed by the WAM team and the other person is not notified.

How do I delete my account?

You can delete your account at any time in the app, under Settings → Delete account. Deletion is immediate.

More information: which data is deleted and which is kept →

How do I contact support?

In the app, under Help and support → Contact support, or by email at [email protected]. More in Support.

Ready to start?

Coming soonApp Store Coming soonGoogle Play

The iOS and Android apps are on their way. In the meantime, you can use WAM in your browser.