- Version: 1.7
- Effective date: October 19, 2026
- Operator: WAMMUSIC, LLC, a limited liability company organized under the laws of the State of Delaware, United States of America (“WAM”)
- Address: 7345 W Sand Lake Road, STE 210, Office 9326, Orlando, FL 32819, USA
- Contact: [email protected]
- Website: wammusic.com · Web app: app.wammusic.com
1. Purpose and acceptance#
These Terms govern access to and use of WAM's mobile application, web application, website and related services (the “Platform”). By creating an account or accepting these Terms, the user confirms that they have read, understood and accepted them, together with the Privacy Policy, the Pricing and Payments Policy, the Cancellation Policy, the Contracts and Electronic Signature Policy and the Community Guidelines, which form part of these Terms.
Acceptance is linked to the current version and is recorded when the account is created, and each time a new version is accepted, with date and time, account identifier, accepted version and technical connection data (the device's user agent and IP address).
A person acting on behalf of a company or organization represents that they have sufficient authority to bind it. If you do not accept these Terms, you must not use the Platform.
2. Definitions#
- Artist: an individual, ensemble or entity offering artistic services through WAM.
- Contractor: an individual or legal entity that seeks, selects or engages artistic services.
- User: any Artist, Contractor or authorized person using WAM.
- Artistic contract: an agreement entered into directly between an Artist and a Contractor for an activity, project, production or event.
- Content: text, images, audio, video, documents, messages, profiles, calls for artists, reviews and any other material added by a User.
3. Eligibility#
The Platform is intended exclusively for persons aged 18 or over with legal capacity to contract. When creating the account, each User must tick the box “I confirm that I am 18 or older”; without that confirmation it is not possible to sign up, and WAM records the date it was given. If an Artist enters their date of birth, the Platform only accepts dates corresponding to 18 years or more. WAM does not check age against documents at sign-up, but may do so during identity verification and close the account of anyone who does not meet the requirement. Persons acting on behalf of others must have sufficient authority. WAM may request documents to verify identity, authority, activity or eligibility.
An account is created with an email address and a password (at least 8 characters), confirming the email address with a code sent by WAM, or with a Google account (in the web app and in the mobile apps) or an Apple account (only in the iOS and Android apps). Signing up is free of charge.
Users must provide true, current and complete information; keep it up to date; safeguard their credentials; and immediately notify [email protected] of any unauthorized access. Users may not transfer their account or allow anyone else to impersonate them.
4. WAM services and role of the Platform#
WAM allows Users, among other things, to:
- create and view professional profiles;
- discover artists and save favorites;
- publish and view content and calls for artists;
- apply to opportunities;
- communicate through chat and notifications;
- generate a draft contract from a template or attach their own contract;
- negotiate, version, approve and electronically sign contracts;
- pay and receive by bank transfer the fees for signed contracts, in accordance with the Pricing and Payments Policy;
- mark contracts as completed and leave reviews;
- use an artificial intelligence assistant for travel logistics and view automatic translations of biographies; and
- block and report other Users, and open support requests, which work as a conversation with WAM until they are closed.
WAM acts as a technology intermediary. Except in its limited role as the Artist's collection agent described in the Pricing and Payments Policy, it is not an employer, agent, representative, attorney-in-fact or partner of the Users; it does not select on their behalf; it does not guarantee the quality, legality, availability or outcome of any performance; and it is not a party to the Artistic contract. WAM does not provide legal, tax, immigration, employment or accounting advice.
5. Pricing#
Signing up for and using the Platform costs nothing and requires no subscription. WAM only charges when a contract is signed on the Platform:
- the Contractor transfers to WAM, by bank transfer, 100% of the Artist's fees, with no surcharge;
- the Artist pays a 5% platform fee on their fees, which WAM deducts from what it pays them; and
- the Artist may choose to receive an advance, with an additional 6% fee calculated on the amount advanced after deducting the 5%, or to be paid their fees minus the 5% when WAM receives the Contractor's transfer.
Contracts created before October 14, 2026 keep the terms under which they were created, as set out in the transitional provision of the Pricing and Payments Policy.
Fees and any other financial terms of the Artistic contract are agreed between the Artist and the Contractor. Details of the charges, deadlines and payout options are set out in the Pricing and Payments Policy.
6. Profiles, verification and visibility#
Each User is responsible for the accuracy of their profile and for holding the rights and authorizations required for what they publish. Some fields may be mandatory to enable contracting, publish calls for artists or access certain features.
To submit a profile for verification, the User must have confirmed their email address with the code sent by WAM (the email address of Google or Apple accounts is treated as confirmed). Verification may require profile data, an identity document or passport, its reverse side where applicable, a selfie holding the document and, for Contractors, documentation of the organization and its authorized representative. To support the review, WAM performs a limited search for public professional presence on the internet, as described in the Privacy Policy. The final approval or rejection is always made by an authorized administrator; the search result or the absence of public results does not decide on its own. WAM defines the scope of the review: an administrator may approve a profile even without having received all data or documents, and in that case the approval also treats the email address as confirmed. WAM communicates the decision in the app, by notification and by email, with the reason in case of rejection.
While a profile is unverified, pending or rejected, the User may access the general features available (for example, completing their profile and gallery, browsing profiles and calls for artists or saving favorites), but may not start chats or send messages, create contracts or become a party to a new one (both parties must be verified), publish calls for artists or apply to them. Profiles of Artists who are unverified or whose verification is pending may appear in search and in the feed, but without the “Verified” indicator. While an Artist's verification is rejected, their profile does not appear in other Users' search, feed or favorites until they submit it again; deleted accounts never appear. Free-text search matches the text only against the stage name and the short biography, and can be combined with filters (for example country, language, genre, instrument, voice type, artist type, format or category). The 24 to 48 hour timeframe shown after submission is an operational estimate, not a guarantee; it may be extended if data is missing, there are inconsistencies or further checks are required. If the User replaces documents or changes essential data (such as the legal name or document number), their profile returns to unverified status and must be submitted for review again.
A “verified” profile indicator means only that WAM completed the review defined at that time. It is not an endorsement, a guarantee of solvency, a professional license, a quality certification or a guarantee that the person will not later act fraudulently.
Identity documents and other private documents are never shown publicly. An Artist's public profile never shows their phone number, their legal data (legal name, document, nationality, address and date of birth), their professional preferences and conditions, or their manager's email address and phone number, and the Platform offers no setting to display them; a Contractor's public profile does not show its phone numbers, its representative's data or its billing data either. Their processing is governed by the Privacy Policy.
7. Artists' obligations#
The Artist must:
- truthfully describe their identity, experience, repertoire, availability and capacity to provide the service;
- hold the licenses, permits, visas, insurance and authorizations required;
- disclose technical, health or travel restrictions relevant to the performance;
- review each proposal and contract in full before approving or signing it;
- perform the Artistic contract professionally and in good faith;
- keep their payout details accurate and up to date; and
- declare and pay the taxes, contributions and employment or professional obligations that apply to them, and issue any invoices or receipts required by law.
The Artist retains independence in how they perform their services within the terms agreed and applicable law. Nothing in these Terms creates an employment relationship between the Artist and WAM.
8. Contractors' obligations#
The Contractor must:
- identify themselves correctly and evidence their authority when acting on behalf of an organization;
- clearly describe the project, dates, venue, role, financial terms, logistics and requirements;
- not publish calls for artists that are discriminatory, misleading, unlawful or that conceal essential terms;
- review the contract before sending it and have authority to enter into it;
- pay the Artist's fees by transfer to WAM (and, for contracts created before October 14, 2026, also the platform fee), within the deadline and in the currency set by the Artistic contract, and meet any other financial obligations that the contract places on them;
- obtain the event permits, insurance, licenses, visas or authorizations for which they are responsible; and
- respect the Artist's labor, safety, intellectual property, image and other rights.
9. Calls for artists and applications#
Only verified Contractors with a complete profile may publish calls for artists, and only verified Artists may apply to them (one application per call, which the Artist may withdraw). Each listing must be accurate, lawful and kept up to date. An application shares the Artist's professional profile, and the optional message the Artist includes, with the Contractor who published the call; no other User sees it. An application does not guarantee selection or engagement.
Contractors may not disclose or reuse applicants' data for purposes incompatible with the call. Artists may not submit false information, apply in an automated way or harass the publisher.
10. Communications and notifications#
WAM may send operational communications in the app, by push notification (in the mobile app and, if you enable them, in the browser) or by email, for example about security, verification, messages, contracts, applications or material changes to these terms. These communications are necessary to provide the service and are not advertising. In this version WAM does not send promotional communications.
The app does not currently offer settings to choose which operational communications to receive. Disabling device or browser notifications may prevent timely alerts but does not change the User's contractual obligations.
11. Contracts between Users#
Users may generate a draft from WAM's template or upload their own contract. The parties are responsible for checking that the data and clauses reflect their agreement and the applicable law, including the fees, currency and payment deadline, which they agree between themselves. The fees for a contract signed on WAM are paid through WAM in accordance with the Pricing and Payments Policy. Use of a template is not legal advice and does not guarantee it is sufficient for a specific case.
Versions, change requests, approvals, signatures and marking contracts as completed are governed by the Contracts and Electronic Signature Policy. An Artistic contract may be binding before its electronic signature if the applicable law recognizes another valid form of consent; Users should therefore avoid ambiguous statements and seek advice when in doubt.
12. Payments and taxes#
When a contract is signed on WAM, the Contractor transfers to WAMMUSIC, LLC the Artist's fees, and WAM pays the Artist, less its fees, according to the payout option the Artist chose when accepting the contract. For this purpose, WAM acts as the Artist's limited collection agent. WAM is not a bank, does not offer accounts or deposits and does not process card payments. WAM's bank details are only sent by email after both parties sign.
WAM records each movement and notifies the parties by email. How it works, the deadlines, the payout options and the consequences of non-payment are described in the Pricing and Payments Policy.
Each User is responsible for their taxes, invoicing, withholdings and regulatory obligations arising from the Artistic contract.
13. Cancellations and disagreements between Users#
Cancellations are governed by the Artistic contract, the Cancellation Policy and applicable mandatory law. Before a binding agreement exists, the Platform may allow a proposal to be withdrawn or rejected.
Disagreements between Artist and Contractor about the Artistic contract must be resolved between them in good faith or before the competent authorities. WAM may receive reports of non-performance or misconduct through its help channels and take action on accounts under the Community Guidelines, but it does not act as arbitrator of the Artistic contract. In this version there are no automatic refunds: issues concerning amounts handled by WAM are reviewed case by case by a WAM staff member, based on a dispute opened from the contract details where the app allows it or on an email to [email protected], in accordance with the Pricing and Payments Policy.
14. Content and license to operate WAM#
Users retain their rights in their Content. By adding it to WAM, the User grants WAMMUSIC, LLC a non-exclusive, worldwide, royalty-free license limited to hosting, reproducing, technically adapting, displaying and transmitting that Content in order to provide, protect and improve the Platform. The license ends when the Content is deleted or the account is closed, except for copies that must justifiably be retained under the Privacy Policy and Content already shared with other Users in a conversation, application or contract.
The User warrants that they can grant this license and that they hold permissions from authors, performers, producers, persons depicted and other rights holders. Publication on WAM does not transfer to other Users any artistic or commercial exploitation rights unless expressly agreed.
15. WAM's intellectual property#
The Platform, its trademarks, software, design, databases and own content belong to WAMMUSIC, LLC or its licensors. The User is granted a limited, personal, non-exclusive, non-transferable and revocable permission to use the Platform in accordance with these Terms.
Copying, modifying, selling, decompiling, bulk-extracting data, circumventing technical measures or using WAM's trademarks without authorization is prohibited, except as permitted by mandatory law.
16. Conduct, moderation and measures#
Users must comply with the Community Guidelines. WAM may investigate signals or reports, limit visibility, remove content, suspend features or close accounts where reasonably necessary to protect people, comply with the law or respond to violations.
From the options menu of a profile or a conversation, each User can block another User (neither of them will be able to message, hire, favorite or apply to the other's calls for artists, and they will no longer see each other in search or the feed; existing contracts are not affected) and report them to WAM. The Community Guidelines describe both features.
Where the law and safety permit, WAM will inform the User of the measure, its main reasons and how to request a review. Urgent measures may be taken before hearing the User. WAM will retain evidence where there is a legal obligation or a pending claim.
17. Third-party services#
The Platform uses third-party services for specific features, such as sign-in with Google or with Apple (the latter only in the iOS and Android apps), push notifications (Firebase Cloud Messaging), email delivery (Resend), error diagnostics (Sentry), hosting (OVHcloud), website delivery and protection (Cloudflare), fonts and technical app resources (Google), web search (Microsoft Bing) and artificial intelligence features (DeepSeek; Anthropic as an alternative provider, not currently in use). The full list, with purpose and location, is in the Privacy Policy. Use of some features may be subject to those third parties' terms.
The AI assistant and biography translation send the relevant text to an external provider. Automatic answers and translations may contain errors. Do not include identity documents, financial data, trade secrets or sensitive data. The assistant may suggest links to external services (for example transport, food or accommodation); their use is subject to those services' terms and WAM is not responsible for them.
18. Availability and service changes#
WAM will seek reasonable availability but does not guarantee uninterrupted or error-free operation. It may carry out maintenance, fix bugs, modify features or discontinue them for technical, legal or business reasons. Where a change materially affects existing rights, reasonable notice will be given.
WAM will give at least 30 days' notice of any change to its fees. Changes do not affect contracts already signed. The exception for the version 1.6 change, which applies upon the User's express acceptance, is described in the Pricing and Payments Policy.
19. Warranties and liability#
The Platform is provided “as is” and “as available”, without warranties beyond those that the law imposes on a non-waivable basis. WAM does not guarantee that a User is suitable, that an engagement will be entered into or performed, that the Contractor will pay, or that all content is accurate. WAM is responsible for delivering to the Artist the amounts it actually receives for them, in accordance with the Pricing and Payments Policy.
To the maximum extent permitted by applicable law, WAM is not liable for indirect, incidental, special or consequential damages, loss of profits, loss of opportunity or loss of data, nor for the acts, omissions, breaches or payments of other Users or third parties.
Nothing in these Terms excludes or limits liability for willful misconduct or fraud, gross negligence where the law does not permit its exclusion, death or personal injury attributable to WAM, or the non-waivable rights that the law of the User's country of residence grants them as a consumer or data subject.
20. Indemnity#
To the extent permitted by law, the User will hold WAMMUSIC, LLC harmless from third-party claims arising from their Content, their breach of these Terms or the law, or an Artistic contract to which they are a party. This clause does not apply to claims caused by WAM's breach and does not limit consumers' non-waivable rights.
21. Suspension, account closure and retention#
Users may delete their account at any time from Settings → Delete account, confirming the action (and their password, if they sign in with one). Deletion is immediate and irreversible: every session is closed, the profile stops being visible and it is no longer possible to sign in with that account. Anyone who can no longer access the app may request it by writing to [email protected] from the email address associated with the account; that request is handled manually. WAM may suspend or close accounts for serious or repeated violations, fraud, security risk, legal requirement or inability to provide the service.
Closure does not extinguish obligations already assumed between Users: open calls for artists are closed and contracts in progress can no longer be completed inside WAM, so it is advisable to close them first. When the account is deleted, WAM erases the profile, the gallery, identity documents, payout details and credentials, and retains, without the profile data and linked to an anonymized account, the contracts and their signature records, payment records, reviews, support tickets and reports, and the legal acceptance and audit logs for the time stated in the Privacy Policy. Sent messages are shown to the other person as “deleted message”, without attachments.
22. Consumer rights#
If the User is a consumer, they retain all rights granted by the mandatory law of their country of residence, including, where applicable, rights of withdrawal or cancellation in respect of the Artistic contract. Since WAM is not a party to the Artistic contract, those rights are exercised against the other party to the Artistic contract, as explained in the Cancellation Policy. If amounts are being handled by WAM, WAM will process whatever is due under the law, the contract and the Pricing and Payments Policy.
23. Changes to these Terms#
WAM may amend these Terms due to legal, technical or service changes. It will give reasonable advance notice of material changes and request new acceptance where appropriate. When a new version of these Terms or of the Privacy Policy is published, the app shows existing Users the version, its effective date and a summary of the changes, with access to the full text; to keep using the Platform they must accept it (and confirm being 18 or older, if they had not yet done so). Until then they cannot create, negotiate or sign contracts, send messages, or publish or apply to calls for artists, although they can sign out or delete the account. Each new acceptance is recorded as described in section 1. Changes to WAM's fees are subject to the notice period of at least 30 days set out in section 18. The version applicable to an event is the one in force at that time, without affecting contracts already entered into between Users.
24. Governing law and jurisdiction#
These Terms are governed by the laws of the State of Florida, United States of America, and by applicable United States federal law, without regard to conflict-of-laws rules. Before bringing a claim, the parties will try to resolve it in good faith by writing to [email protected].
Disputes with WAM are submitted to the competent courts located in Orange County, Florida, United States.
Nothing in the foregoing deprives a consumer User of the protection afforded by the mandatory rules of their country of residence, including consumer protection and personal data protection laws (for example, the European Union or United Kingdom General Data Protection Regulation, or Latin American laws such as Uruguay's Law No. 18,331), nor of their right to bring claims before the authorities or courts of their domicile where that law grants it.
If any provision is held invalid, the remaining provisions remain in effect. Failure to exercise a right is not a waiver. Users may not assign these Terms without WAM's consent; WAM may assign them to a successor in the event of a reorganization, merger or sale of the business, giving prior notice.
25. Contact and provider identification#
- Operator: WAMMUSIC, LLC (Delaware limited liability company, USA, registered with the Delaware Division of Corporations under file number 7379679)
- Address: 7345 W Sand Lake Road, STE 210, Office 9326, Orlando, FL 32819, USA
- Email for support, legal inquiries, privacy, security and notices: [email protected]
- Website: wammusic.com
This is the same text shown inside the WAM app. Published on this site on October 19, 2026.